Send us an enquiry
Complete the form below to send your enquiry directly to the Hearthwicke team. Submitting this form will open your email client with your message pre-filled. Please ensure your email address is correct — this is how the team will respond to you.
All fields marked with * are required. The team will respond using the email address you provide. The team may ask for additional information before responding in full. Submitting an enquiry does not confirm access or any particular outcome.
How the enquiry process works
When you submit the form above, your message is sent directly to the Hearthwicke support team via the email address you provide. Please ensure the address is correct, as this is how the team will respond to you.
Each submission is reviewed by a member of the team. For general enquiries, the team will aim to provide a substantive response within a reasonable period. For access requests, the team may ask for additional information before proceeding. No access is confirmed as a result of an initial submission alone.
If you are submitting an access request, it is helpful to include as much context as possible about why you are seeking access and which area of the service you are interested in. This helps the team to review your submission more effectively and reduces the need for follow-up questions.
Hearthwicke does not use automated systems to evaluate or respond to enquiries. All submissions are reviewed by a member of the team, and all responses are provided individually. The team may request clarification at any point in the process.